How to test a Mac keyboard
- Close other apps so no shortcut takes over.
- Press every key once, left to right, row by row.
- Hold Shift, Option, Control and Command on each side; they report left and right separately.
- Look for keys that stay white, or stay lit after you let go.
When a key doesn't work
- Restart the Mac, then test again.
- For a Bluetooth keyboard, check the battery and re-pair it in System Settings › Bluetooth.
- Check System Settings › Accessibility › Keyboard: Slow Keys and Sticky Keys change how keys respond.
- Blow out crumbs at an angle, with the keyboard tilted.
- If it's still dead, Apple or an authorized service provider can check it.
Need the symbol for a key? See Mac keyboard symbols.